Catchy Coaching is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Catchy Coaching provides personal training and online coaching services.
For any data-related queries, please contact:
Email: info@catchycoaching.co.uk

2. What Information We Collect

We may collect and process the following personal data:

Name and contact details (email, phone number)
Health and fitness information (e.g. goals, medical conditions, lifestyle habits)
Payment and billing information
Communication records (messages, emails, check-ins)

3. How We Use Your Information

We use your data to:

Provide personal training and coaching services
Create tailored workout and nutrition plans
Communicate with you regarding your coaching
Process payments
Improve our services

We will only use your personal data when the law allows us to, including where it is necessary for the performance of a contract or with your consent.

4. Health Information

Some of the data we collect (such as medical history or fitness information) is considered special category data. This will only be collected with your explicit consent and used solely to deliver safe and effective coaching.

5. How We Store Your Data

Your data is stored securely and only kept for as long as necessary to provide services and meet legal obligations. We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

6. Sharing Your Data

We do not sell or share your personal data with third parties, except:

Where required by law
With trusted service providers (e.g. payment processors or coaching platforms), where necessary to deliver our services

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office

8. Data Retention

We will retain your data only for as long as necessary for coaching purposes and legal obligations (such as tax records).

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted and, where appropriate, notified to you.

10. Contact

If you have any questions about this policy or your data, please contact:
Email: info@catchycoaching.co.uk